Das Hotel hatte eine wunderschöne Lage direkt am Strand und die Gartenanlage war sehr gepflegt. Die Zimmer waren groß, sauber und modern eingerichtet. Das Frühstück bot eine große Auswahl und alles wurde frisch zubereitet.

Das WLAN funktionierte einige Zeit nicht und der Shuttlebus vom Bahnhof verkehrte nur an bestimmten Tagen.

Der Stil und Aufmachung des Hotels. Sehr freundliches Aufmerksames Personal, schöne Zimmer sowie ruhigen privaten Strandabschnitt

Wifi teils nicht verfügbar

überaus zuvorkommendes und freundliches Personal; Lage, Pool und Strand waren perfekt; tolles Frühstücksbüffet und Essen; der Strandbungalow hatte ein besonderes Flair;

Wir sind am Ende unserer 2wöchigen Vietnamreise noch 3Nächte nach Mui Ne gefahren um auszuspannen. Nach der fast 6 stündigen Fahrt von Ho Chi Minh City wurden wir mit einem sensationellem Hotel belohnt. Wir hatten das Terra Zimmer (545) mit eigenem Whirlpool. Das Personal war sehr freundlich und aufmerksam. Das Zimmer sauber und sehr stylisch. Alles in allem einfach top!! Absolut empfehlenswert.

Wifi war extrem langsam und hat nicht gut funktioniert.

Das Personal war hilfsbereit und freundlich. Die Anlage ist sehr schön hergerichtet und geplant. Die Zimmer sind schön eingerichtet und sehr sauber. Der Strand war für die Verhältnisse in Muine sehr gut und groß. Der Pool ist riesig und toll angelegt. Obwohl wir über Weihnachten waren und "alles ausgebucht" war, hatten wir nie das Gefühl dass die Anlage und die Einrichtungen überlaufen gewesen wären. Obwohl es die Premiere war wurde ein wirklich nettes und gelungenes X-Mas Dinner veranstaltet. Es war wirklich ein rund um guter Aufenthalt.

Wirklich Negatives gab es nichts. Lediglich ein paar Kleinigkeiten an denen man merkt, dass das Hotel erst im August 2012 eröffnet wurde und noch nicht alles rundläuft. Teile des Personals können leider nur ganz schlecht Englisch, was die Verständigung erschwert, aber man lernt schnell wen man ansprechen muss. Das Essen ist zwar sehr gut, aber die Portionen sind eher klein. Und bei Extras (zusätzliche Pommes) beim Zimmerservice sollte man vorher unbedingt nach dem Preis fragen.

The Cliff Resort is a new hotel including hotel rooms, apartments, bungalows and villas that has just openend mid 2012. When we arrived in December, we were informed the hotel was still in "soft opening" mode. Although I could accept that, what I find questionable if at the same time the hotel already charges full rates, and these rates compared against the ones from the best hotels in and near Mui Ne. Good things to say: - a beautiful location, and the gardener did a good job in arranging the vegetation around the various buildings (not sure whether water consumption is an issue in Vietnam, but to keep the grass this green a lot of watering was necessary) - all new and shiny (although it seemed as work was not done carefully, e. g. paint from walls was spilled on the floors and not removed or the paint was already peeling off, the staircase to our apartment looked very miserable, both from construction dirt and due to the rusty metal rods at the outer reiling; on the balcony, some wooden boards were already broken or bending from contact with water). - there is a nice beach although it also needs a bit of upgrading: concrete blocks for umbrellas were partly uncovered, a rotting concrete wall near the villas towards the sea did not really look nice

On the "to be improved" list (and this is long and I already left out even more): - there was a shortage of sun rests and towels - we stayed at a top floor "Terra" apartment, which was spacious but exposed to noise from the nearby street (in VN, honking is a necessary ingredient for driving) and to the exhaust fans from the adjacent main building. Next time I would try the bungalow or a Terra appartment which is closer to the sea. As the apartment itself was concerned: - there was a kitchen, but this was not usable as a lot of things were still missing (no cutting knives, no tea towels, just a set of two plates and two pieces of cutlery, no bottle opener, ...). - when we came, the safe and an umbrella for the balcony was missing and we had to order them from the staff - only one chair for the entire apartment (there was a big kitchen desk that could seat four people, not sure why the staff thought that one chair was sufficient, and that single chair had to be shared with the small desk in the bedroom) - the blinds were highly ineffective -- as soon as the sun rose, it was very bright in the bedroom - some lights did not work yet or were already broken - I used WLAN and a VPN connection throughout our trip in Vietnam, and the VPN worked everywhere except for at the Cliff Resort. To me it seemed as they blocked that unfortunately. Right after I left, I tried the VPN at the next roadhouse we stopped at, and voilà, it worked again... Overall, the staff were very helpful and really tried hard, but English was a big problem. Even simple things were extremely difficult to get across, and often I just got the response "please come back in 15 minutes". For a hotel that tries to be at the very top, I would expect that the staff is trained better in English. As we stayed during the Christmas holidays, we had to book the New Year dinner. That was a scam -- we paid a hefty 90 USD per person which is extremely high for VN standards.